Account Management
Landlord Updates: Ownership, Addresses & Contacts
Rent Commencement Memorandum Requests
Possession Delivery Date Notices
Set Up Electronic Payments (EFT)
Energy Usage Request – Energy Benchmarking & Compliance
ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ Facility Number
ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ operates thousands of facilities where we provide life-saving treatment for our patients. To best distinguish between our facilities, which span across the United States and other countries, we use a facility number to identify each site (e.g., Facility # 00387). For additional clarity, we encourage you to include the city and state where your Leased space is located along with the facility number in your communications (e.g., facility #00387.100, Baltimore, MD). Your Lease may have the facility number included in the notice address section if the facility number was assigned prior to Lease execution. Facility numbers can also be found on most ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ communications to landlords, including rent checks, estoppel certificates and legal notices that we send once the facility has opened. Using the facility number in all correspondence with us will help ensure that the property is properly identified.
If you would like help identifying the facility number for a specific site, please email us at relegal@davita.com.
Please include the physical address where the facility is located in your email.
CAM/Year-End Reconciliations – Reimbursement for Annual Operating Expenses
Annual Operating Expense Reconciliation Statements (or however defined in the Lease) can be sent to ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ at the address provided in your lease, the Notice Address in the Lease or emailed to LeaseAdmin@davita.com.Any Annual Reconciliation Statement, invoice or request for payment must comply with the requirements of the Lease and contain reasonable detail (i.e. copies of RE Tax and Insurance bills, sub-meter readings, etc.), including:
- Breakdown of expenses;
- Tenants pro-rata share;
- Cap on ongoing expenses and management fees (if applicable to your lease); and
- Actual monthly payments made by ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ.
OPEX Updates - Adjusting Monthly Payments for Annual Operating Expenses
Your Lease with ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ stipulates the timing of any budget adjustments to the monthly payments you receive for operating expenses. To expedite processing of your payment we recommend using the Budget Template, which should be completed and either mailed to the address provided for operating expenses in your Lease the Notice Address in your Lease, the ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ legal Notice Address or emailed to LeaseAdmin@davita.com. This Budget Template may be used to provide ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ with the new estimates for Common Area Expenses, Real Estate Taxes & Insurance.Landlord Ownership Changes
ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ requires written notice of change in ownership to the Legal Notice Address in the Lease with a copy emailed to RentDepartment@davita.com and relegal@davita.com. To mitigate potential risks of fraud and to comply with healthcare regulations, in addition to written notice, ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ requires the following:
- Vendor Set Up Package including the W-9 in the name of the new owner.
- Assignment of Lease, Grant Deed, Deed of Trust, stating the names of the prior and new owner that has been signed by both the prior owner and the new owner.
- Referral Source Questionnaire completed by new owner/buyer.
Once we receive the legal notice, as well as a copy of the documents that evidence a transfer of interest(s) from the previous Landlord to the new Landlord we will process your request.
If you have acquired a property with ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ tenancy and the previous Landlord has failed to notify ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ of the change in ownership, you will need to provide legal documents as proof of ownership such as a deed or notarized statement from the escrow agent.
Set up Direct Deposit – Electronic Funds Transfer (EFT)
Landlord Payment, Notice and Contact Changes
To change your notice or payment address, change current property management contact or entity name, Landlord must send written notice to the Legal Notice Address in the Lease and to ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ’s Rent Department at RentDepartment@davita.com. To mitigate potential risks of fraud, in addition to your written notice, ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ requires the following documentation:
If the request is a legal notice address change, the documents required are:- Legal notice signed by Landlord and/or a written confirmation of the new legal notice signed by Landlord
If the request is a change of payment address, the documents required are:
- A W-9 for the new entity/address where payment is to be sent (updated W-9 required for all changes)
- Legal notice signed by Landlord and/or a written confirmation of the new payment address signed by Landlord (this is for Landlord’s own protection from fraud)
If the request is a notification of a change in property management:
- Legal notice signed by Landlord and/or a written confirmation of the new property management company and address signed by Landlord (this is for Landlord’s own protection from fraud)
Set up Direct Deposit – Electronic Funds Transfer (EFT) payment
Estoppel Certificate Requests
Send your request to the Legal Notice Address in your Lease and email your request, which request should include the Facility (#______), City, State, to relegal@davita.com. Include your contact information and any additional information pertaining to the requested Estoppel that we would need to fully process. You may also inquire on the status of your Estoppel request by e-mail at relegal@davita.com.
Your Estoppel request will be processed within the time period identified in your Lease. We prioritize Estoppel processing based on the turnaround time required by the Lease and our workload. Once completed you will receive an email from DocuSign notifying you of the completed Estoppel. You will be able to access and download the completed Estoppel from the DocuSign website.
Please note that Estoppel requests are NOT a notification of ownership change. Refer to the instructions on this site for further information about ownership changes.
SNDA Requests
Send your request to the Legal Notice Address in your Lease and email your request, which request should include the Facility (# _______), City, State, to relegal@davita.com. Include your contact information (including the address for the completed SNDA to be sent) and any additional information pertaining to the requested SNDA that we would need to fully process.
The SNDA will be processed within the turnaround time required by the Lease. We prioritize SNDA processing based on the turnaround time required by the Lease and our workload. One executed original SNDA will be sent via FedEx to the address you have provided. Please note that ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ does not need an original of the SNDA returned to us, but we do require a scanned copy of the recorded SNDA which can be emailed to: relegal@davita.com.
Rent Commencement Memorandum Requests
Comply with the terms of your Lease regarding preparation and submission of the Commencement Memorandum. In addition, you can email the completed Commencement Memorandum, along with the Facility (# _______), City, State, to relegal@davita.com. Include your contact information and any additional information pertaining to the requested Commencement Memorandum that we would need to fully process.
The Commencement Memorandum will be prioritized and processed in order of Commencement Date and our workload. Once completed you will receive an email from DocuSign notifying you of the completed Commencement Memorandum. You will be able to download the completed Commencement Memorandum from the DocuSign website.
Please note that ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ cannot make the initial rent payment until the Commencement Memorandum is approved and processed by ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ and ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ has received a W-9. for the entity receiving Rent payments. The IRS requires ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ to collect the W-9 form from you to gather your Tax Identification Numbers (TINs). We cannot process payment without a completed W-9 on file for landlords of U.S. properties and if you refuse you may be subject to various IRS penalties and fines.
Insurance Certificates
Please email your request for an Insurance Certificate along with the Facility (# _______), City, State, to CertificateRequest@davita.com and acs.chicago@aon.com.
Delivery Date/Possession Date Notices
Refer to your Lease regarding the provision of notice of Delivery of Premises or Possession Date (or however defined in your Lease). In addition to the notice requirements in your Lease, you can also provide notice via email along with the Facility (# _______), City, State, to relegal@davita.com.
Direct Deposit – Electronic Funds Transfer (EFT)
ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ’s preferred method of payment is Electronic Funds Transfer (EFT), which are payments are electronic deposits made directly into the bank account designated by you instead of receiving a paper check. The main benefits of utilizing EFT include:
- Timely payments: Never worry about lost/stolen mail or impacts of inclement weather on US Postal Service delivery.
- No trips to the bank: Funds are immediately available at the time of deposit.
- Instant notification: Receive advanced notification of any funds being deposited into your account (sent via electronic remittance advice to your e-mail address).
- Easy bookkeeping: You may be able to automate your accounts receivable posting depending on remittance method (email or fax).
If you are not already receiving payments via EFT, please review and complete the following forms and email to AP.Vendorsetup@davita.com:
- Electronic Funds Transfer Authorization Form - This includes instructions for completing the Electronic Payment Setup Form. The instructions also include information on what you can expect during the conversion process. If you received a letter or email to enroll into an electronic payment method from our bank, Wells Fargo, please visit www.supplieronboarding.com and complete the steps outlined on the letter.
Energy Usage Request – Energy Benchmarking & Compliance
ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ can provide consent for landlords to access energy usage history for the purposes of complying with energy benchmarking or reporting. Landlords will need to acquire and complete the Consent to Disclose Utility Customer Data form for each relevant Utility company. Send the completed form to Leaseadmin@davita.com, and include the Facility (# _______), Address, City, State, Utility provider and “Utility Bill Request” in the subject line. ºìÌÒÊÓƵ¸ßÇåappÏÂÔØ will complete and sign the Customer section of the form and return to the landlord for routing to the relevant Utility company.